How much does the service cost?
Fenestratio charges based on annual sales. For manufacturers, it's CAD$300/USD$240 per
month up to $1 million annual sales, and CAD$100/USD$80 per million dollars of annual sales
after the first. For retailers, the base price is CAD$200/USD$160. To Illustrate:
|| Monthly Fee CAD
|| Monthly Fee USD
What is the initial cost?
We do not have a startup cost, but we do require two month's usage fees paid
at the beginning of implementation as a deposit. For your first two months of usage you will receive zero
balance invoices. Your third invoice will be reduced by an amount prorated to the day of the
first month on which your deposit is received.
Can we operate in French or Spanish?
Yes, Fenestratio's text is dynamically customizable, so we have created databases
loaded with French words and phrases and product names. We do not have any Hispanic customers
yet but "se puede hacer".
Can we quote in multiple languages?
Yes, Fenestratio has provisions for a second quoting language, so the company can
operate in one language and selected customers can receive quotes in another language.
Are we too small/too big to use the software?
We target manufacturers and retailers with between $250k and $20M
in annual revenue. There's no inherent limit to what Fenestratio
can handle - we just believe from speaking to customers and prospects
that those are the organizations we fit best with.
What does the price include?
All updates and improvements, telephone and email support, no matter how many devices
or users you want to give access to.
Can we try the software?
What does it take to get started?
Implementation requires a considerable time commitment from the person leading the project
for your company, because together we will work to teach Fenestratio how you price your products. This person
or team of people needs to know everything about the company's products, including costs, markups, freight,
delivery, component parts etc. The fastest we've had has been about three weeks for manufacturers of a full PVC window line, reselling entry doors and
Can implementation be phased?
Yes, if we consider the loading of your product catalog the largest step to full utilization of
Fenestratio, and give that a weight of 10, implementation phases would be:
|Database Setup ||1 || most time is taken setting company-level options|
|Catalog Load ||10 || required for quoting; time depends on company leadership|
|Order Management ||2 || optional, deferrable|
|Purchasing ||2 || optional, deferrable, parallelizable with order management|
|Manufacturing ||4 || optional, deferrable, should follow order management & purchasing|
|Branch Calendar(s) ||2 || optional, deferrable, parallelizable from setup|
|Dealer/Contractor Quoting ||2 || optional, deferrable, should follow catalog load|
How can we accelerate implementation?
We can send a consultant to your location for $700 per day plus travel and expenses. We recommend that you schedule
on-site time after we've loaded any product information you might already have in electronic form. Three days of tuning, testing
and training ought to get you ready to start quoting right away.
What training is available?
Extensive telephone and email collaboration will almost certainly occur, but we can send someone
to your location for training at $700 per day plus travel and expenses.
Can we convert our data?
As part of our seasonal promotion, any data whose upload can be automated can be uploaded at no charge.
How often is the software updated?
The software is constantly monitored and patched, and frequently enhanced.
Where is our data?
Fenestratio runs on computers in a secure hosting facility, is backed up hourly to a failover server,
and backed up daily to a geographically removed failover location.
How much are upgrades?
Your monthly fee covers all upgrades and telephone and email support.
How do I submit requests for improvement?
On the top right of every page is a blue @ symbol that you can click on to send feedback from within
How do I find out about enhancements?
Enhancements are documented on the what's new page at whatsnew.htm
which shows on the bottom of each page as a quicklink with the date the document was last updated.
What happens if we stop using the software?
As long as you have no outstanding usage invoices, we'll send your customer/vendor/quote/order/purchase data to you in sqlite format, with your pictures in a zip file.